“The curtains, drapes and other fabrics cleaned were done well, and they appear as they were pre-fire.”
Marilynn B.
Villanova, pa
fire
“Thank you for restoring so many things in my house.”
Piera D.
Wyckoff, nj
fire
“I was referred to your company by my insurance company Encompass, the day after my house caught fire. After a devastating day and a sleepless night, your employees met me at the house first thing in the morning with a genuine and heartfelt willingness to help. They were very helpful and their experience was demonstrated by explaining exactly what they were doing and while I was emotionally torn between what was able to be saved and what had absolutely no chance, they talked to me about the process which would be used to restore these items. They explained why they felt some items would be saved and to what extent they can be restored. They put my mind at ease and set my expectations so that I would know the condition upon returning the items. When you dig though rubble and burnt items one would think there is nothing left to save. On the contrary, the items that were completely destroyed but sentimental items that I absolutely had to have, They handled with care and ,they showed respect to my family and our belongings and I felt confident with your employees handling the remainder of my life’s possessions we were going to be just fine. .Upon receipt of the items you have restored, I am very happy to report the items recovered were restored BETTER then I hoped for.”
Brooke T.
Lodi, nj
fire
“The service was excellent. All my things came back with almost 100% good results with the cleaning. Everything was labeled properly and you were very prompt.”
Rocco B.
Franklin Lakes, nj
fire
“My family experienced a basement fire in October and your team was responsive and sensitive throughout the process of restoration. The overwhelming task of cleaning furniture, walls and ceilings, dresses, jackets, a great deal of clothing, bedding and personal items was done quickly and without additional worries/concerns. My father feels that the work done was exceptional and beyond any of his expectations. This was an extremely frightening and stressful time for them and your staff was sensitive, caring and professional.”
Donna R. on behalf of Donald and Kathleen D.
Suffern, nj
fire
“When I walked into our home the morning after the fire, I was sure we had lost everything. There was nothing I could see that wasn’t dripping, frozen, or soot covered. Your team from Fabric Renewal came in and assured me that they would take everything and salvage anything they could. I was not optomistic. Within 48 hours, Tina from your office called to say that about 40 bags were ready to be returned to us. We were still living in a hotel, but our items were delivered, beautifully pressed and cleaned. I was amazed at what was returned. Once we secured a new home, the remaining salvaged items were returned. Again I was amazed to see my collection of hats, pocketbooks, and clothing. It was like Christmas, opening the boxes and bags and seeing some of my favorite items of clothing and accessories, sheets, towels, etc. Your team is professional, compassionate, and expert at what they do. We will never be able to thank you enough for giving us back a small piece of our identities. When you’ve lost so much, it’s the little things that matter. We will never forget what you did for us and will be forever grateful!”
Therese L.
Raritan, nj
fire
“I wanted to thank you for all your kindness and compassion during the fire clean up and her difficult time. You were so helpful and patient and we really appreciated that. You helped us to make the best of a hard situation.”
Harold, Barbara, and Leighann T.
Freehold, nj
fire
“A fire in your home is difficult for a family but having nice people who take good care of your personal belongings makes it a little easier”
Noreen P.
Millbrook, ny
fire
“Thank you for putting some order into our chaotic lives. You were a pleasure to deal with.”
The Uetz family
Cedar Grove, nj
fire
“It is too often that people are quick to write a letter when they are dissatisfied with service or with the people they have to deal with, that I felt it very important to let you know that your staff should be commended on their service and professionalism. They have made my trauma a little more bearable to live with.”
Nancy S.
Bridgewater, nj
fire
“I just wanted to thank you for your outstanding service to my family and me during the aftermath of our kitchen fire. What impressed me most is that someone not only cleaned but also repaired our living room throw pillow shams. They all had holes in them. This certainly went above and beyond the call of duty and I just wanted to let you know that this act of kindness did not go without notice.”
Heather D.
Belvidere, nj
other
“We are very grateful for the very attentive service we received from your dedicated staff from the day after our fire to the return of our belongings! You even saved the aprons my grandmother made over 35 years ago!!”
Carol Jean K.
Basking Ridge, nj
fire
“I must admit that when I was able to get through the initial shock of losing my house, I became more and more impressed with the way all services responded to our dilemma. Above all, I found that your service provided me with a much needed immediate response overwhelming me with great service, handled in a very timely manner. Everyone from the guys that picked up and sorted everything, to your customer service gals in the office and the guys that returned everything in a very neat and professionally composed delivery. I am truly grateful for the compassionate and meaningful way that everything was handled on our behalf. My wife and I can honestly say that we appreciate everything you did and in the manner in which you handled this sensitive situation that we are going through. As my wife has said, ‘from lemons came lemonade.”
Walter F.
Marlboro, nj
fire
“A few weeks ago my family and myself experienced a horrible fire that seemed to wipe us all out. Not wanting to accept the fact that we had in fact lost everything I immediately tried to find out who could help me. I was feeling completely lost and trapped. The biggest thing that I wanted was to give my family and children a sense of things being normal, especially after the first questions out of my children’s mouths were ‘how are my (stuffed) animals and how are my American girl dolls?’ It was then panic mode set in and I reached to find someone to help. I called Fabric Renewal on a Tuesday evening and Wednesday morning they were at my door at 8am going through what they felt they could save and what they couldn’t. It totally amazed me when they felt they could save 95% of my things, including cloths, jackets, suitcases, and thank goodness all of the stuffed animals and my daughters dolls. I still was in disbelief. It wasn’t until the following week when I received the shipment of what was cleaned. I couldn’t believe it. With the exception of just a few items EVERYTHING WAS BACK TO NEW LIKE IT NEVER HAPPENED. I couldn’t believe it!!!! Immediately it gave me a sense of stability, and I can’t tell you my how my wife reacted when she saw everything completely cleaned and folded. As for my children…….my daughter was all smiles and my son rolled around……………yes rolled around in all of his stuffed animals for a good 15 minutes. If anyone questions the use of Fabric Renewal, don’t. In a time of crises they were there, and they surpassed my expectations. Fabric Renewals services are well worth the cost and will help you with what you need. To me they were heaven sent and I can’t recommend Fabric Renewal highly enough.”
DJ and Chris V.
New York, ny
fire
“Your employees responded so quickly after the fire and got my stuff out. They were very nice about it almost as if my things were theirs, my family couldn’t have done a better job, in fact during the time they were there you could have fooled me they were as close to me and my life as any family member could have been. They really out did themselves. I can’t explain how good everyone made me feel in such a time of stress.”
Judith J.
Mahwah, nj
fire
“I can honestly say that out of all the people and companies we’ve had to deal with throughout this entire apartment fire ordeal – you and your staff have been by far the most helpful and friendly. Everyone I’ve either met with or spoken to have been great. Friendly, helpful, knowledgeable – just an all around pleasure to deal with. And the quality of the work on the clothes has also been top notch, of course.”
Michael M.
Hoboken, nj
fire
“While I was still in shock, you came in with compassion and professionalism and helped me remove whatever items you thought you could save. I doubted that I would get anything back but as I was in contact with your staff, who were all so wonderful, I began to feel hopeful again. And when I saw some things that I thought were gone forever, look better than ever before I couldn’t believe how talented you were at restoration. I can not thank you enough for saving the items that you could and helping me to bring closure to a very difficult time. God bless you and your staff for their hard work, outstanding results and kindness all along the way.”
Fran, Jerry and Matthew P.
Hasbrouck Heights, nj
fire
“Fabric Renewal was sent by my insurance company and was there the next day to retrieve everything to clean and store until needed. We visited Fabric Renewal 2 or 3 times during the time our clothes were there because we went from needing summer items to heavier items as the seasons changed. Each time we were there everyone was very helpful, patient and courteous. When we received our items back, everything was delivered clean, fresh, neatly wrapped and hung back in our closets. I didn’t have to do anything except tell the guys where to put things. It was great!”
Linda P.
Roselle, nj
fire
“I was in a bit of shock through this process and completely overwhelmed and your company made one large part of the process much easier and I thank you for that. I would also like to say I am a very hard individual to please and have nothing but good things to say about your company.”
Linda S.
Hackensack, nj
fire
“Considering the monumental task you faced due to the severity of the smoke in our house I thought you guys did an awesome job. Not only did you get out to our house quickly to collect our things but everyone we came in contact with was knowledgeable and helpful. You guys were even good about taking back a couple of things that we felt needed extra attention like my leather jacket and leather belts and they came back perfect! “-
Bruce A.
Cortland Manor, ny
fire
“I was deeply grateful and impressed with your service after our house fire. Your people were very courteous, efficient and professional in all they did. The fabrics returned promptly and well attended to. Thank you so much for such quick and thorough help at such a time of need.”
Laurie W.
Flemington, nj
fire
“The clothes came back like new”
Tim M.
Hopatcong, nj
fire
“Recently I had the good fortune to work with your company in restoring my clothing after an apartment fire. My apartment was considerably ruined by water, smoke and structural damage. Your company’s timely response was terrific. I would recommend you to any individual seeking a professional company to come in, remove the clothing, clean it and return it with the utmost in professional style. All my clothing was returned cleaned, boxed and ready to wear.”
Kevin J.
Old Bridge, nj
fire
“Your company was wonderful and did a great job restoring any items that were saved from my fire. You were also very prompt in delivering the items back and hanging the curtains you saved.”
Flo S.
Basking Ridge, nj
fire
“Dave got everything started with his team to make sure they were on board and knew what to do. He was very patient with me because I was so emotional. He started the process by securing the appropriate containers to get the items that I required immediately processed and delivered to the hotel. His team took several hours separating everything with me. Excluding the items that were rejected, all of my items were cleaned perfectly.”
Arlean & Kelly S.
Scotch Plains, nj
fire
“Fabric Renewal did a fine job of restoring our fabric items to their pre-smoke-filled usefulness. I so appreciate the care and attention that went into restoring our items. I make quilts that are donated to charities which help people in need. I had 19 quilts completed but not delivered. I also knitted quite a few newborn caps which were to be delivered to hospitals for newborns. I feared that these items would have to be discarded but Josh assured me that Fabric Restoration could and would clean and deodorize these items so they could be donated. I was so thrilled that his promise was fulfilled.”
Cindy T.
Chesterfield, nj
fire
“We usually do not write to companies or send any reviews but, we just had to express to you how wonderful we were treated by your company. I am writing on behalf of my parents, Reinaldo & Isabel. They had a fire in their apartment on December 24 and though thankfully, no one was hurt, it was still very devastating. Your company employees treated my parents with sincere empathy and were extremely helpful and cooperative. We are very thankful to you and your staff for your great work.”
Brenda P. on behalf of Isabel and Reinaldo D.
Fairview, nj
fire
“My whites are even whiter.”
Eva Y.
Cookstown, nj
fire
“Just wanted you to know that we were 100% satisfied and all of our coats look great. Thank you for restoring them back to their original state.”
Joe S.
Hoboken, nj
fire
“We appreciate the wonderful job you did for us and we found everyone at your company to be very understanding and courteous after our house fire.”
Nancy H.
Cinnaminson, nj
fire
“Needless to say, a fire is stressful and devastating. Your firm came and took over. The quality of work was excellent and everything was returned like new.”
Barbara R.
Mercerville, nj
fire
“After a serious fire in a neighboring apartment, we were fortunate enough to be referred to Fabric Renewal. They approached our situation with the utmost respect and professionalism; at a time when we had so much to worry about, I knew that our textiles – our clothing, our linens, and our valuable area rugs – were in good hands. We ended up with a very complicated, multi-phase clean up process, and at every step, they were available and accommodating. Not only that, they saved nearly every single item from smoke and soot damage. I would recommend them to anyone in an emergency.”
Lauren K.
New York, manhattan
fire
“What can I say to a company that has given 110 percent to its customers, but THANK YOU for a job extremely well done. In late December, 2011, I had smoke damage in my home from my fireplace. Your company, Fabric Renewal, did an outstanding job cleaning the soft good items in the house—curtains, bedding, rugs, etc. But the most valuable part your company played was your willingness to work around my daughter’s and my schedules. All in all, I have not one complaint with the service I received. Thank you for being there and for doing such a great job.”
Carol E.
Point Pleasant, nj
fire
“I was very worried about my clothes. Now I realize there was nothing to worry about.”
Kathleen M.
Morristown, nj
fire
“I always love passing on praise and that’s what your company deserves. Everyone I worked with was professional, responsive and a pleasure to deal with. Who knew a company such as yours exists which helps those who desperately need your help after disasters such as a house fire (like my scenario). For me, the two most important things you saved were my living room curtains and hunter douglas blind; two very expensive items. For that I am extremely grateful.”
Cheryl L.
Chatham, nj
fire
“My sincere thanks to you and your employees for the excellent service and TLC (tender loving care) provided in the preservation and restoration of my furniture, Roman shades, Oriental rugs, clothes, and miscellaneous belongings.”
Faith W.
Midland Park, nj
fire
“The past summer was very stressful due to the fire, but your service was outstanding and it was one less thing that we had to worry about.”
John D.
Collingswood, nj
fire
“My family and I were especially pleased with each garment that was returned to us. Each piece reflected the time and effort that was spent to prepare it for return.”
Claudette C.
Orange, nj
fire
“The day after I received my items, I called Tina and expressed my gratitude with her and her team’s utmost professionalism in handling our items related to our fire claim. I told Tina that she and her staff put us at ease during what was a very stressful time for me and my family. Everyone I had contact with was friendly, professional, empathetic, proactive and managed expectations to the “T”. They represent the true ‘fabric’ of the company and it’s evident in how they conduct business and treat customers – WORLD CLASS!”
Gregory D.
Mahwah, nj
fire
“I recently had a fire in the end units of my townhouse building, and all of my clothes were severely water and smoke damaged. At first we thought we could only save the clothes & coats, hats, etc. in my bedroom closet, so we sent those to Fabric Renewal a few days after the fire. The men who picked up the clothes were excellent. They showed up early and were sympathetic, worked fast and it was no hassle. The clothes came back better than new!”
Michele W
Mahwah, nj
fire
“From the original phone call arranging the pickup of our items, to the delivery of everything that was stored, your staff made a situation that was difficult and scary so much easier to deal with. Having a house fire changed our lives forever but having people in your company that were patient and understanding helped us to be able to move on to the next step.”
Belinda and Scott C.
Long Branch, nj
fire
“My fabric looks brighter and cleaner than it did before the soot damage.”
Marsha S.
Monroe, nj
fire
“I was and am very impressed with the work Fabric Renewal did, and the concern and courtesy shown by you and all of your employees. It was a difficult time and you made the cleaning of clothing, linens, area rugs etc. easy and – most important – you took the stress out of it.”
Ellen C.
Somerset, nj
fire
“Everything was so well cleaned and organized, that I literally cried because I didn’t think my items could be saved from the fire at our house. Words can’t express our appreciation and gratitude!”
Steve and Stephanie J.
Newark, nj
fire
“The pickup crew was really nice and patient and super helpful. It was very emotional thing we were going through and they were very professional. The support staff in office was very good too. Each time I called in they were knowledgeable and helpful which is very confident inducing when circumstances are stressful. The work that was done was thorough.”
Heather M.
Beach Haven, nj
fire
“Thank you for the wonderful service provided. The clothes, linens, and sheets, came back fresh and clean. The patience your service provided was remarkable because you kept my belongings until I was ready to receive them. Ben and a few of his colleagues arrived at my home with smiles on their faces. They were sincere and asked if that if I had any questions about any discrepancy to call them immediately. Again, thank you very much for your professional service. You are all an asset to this fine organization.”
Adam D.
Hackettstown, nj
fire
“Thank you so much! Those blankets we received as wedding gifts and could not be replaced. I really appreciate the effort you all put into them. They were saturated, stained and covered in filth. I had no idea what could be done. Josh was great through the whole process. I am grateful for the kindness and extra effort your guys took with me through this ordeal.”
Richard Z.
Jersey City , nj
fire
“The items when they were returned looked beautiful and it was obvious that you have a very good handle on quality control….even my dog’s clothing was cleaned, pressed and folded in its own separate bag….! Thank you for your help and thank everyone in your organization for making this so easy and calming for us.”
Susan S.
Yorktown Heights, nj
fire
“I was extremely impressed with the service provided by your employees and your company. Your staff went above and beyond to help lessen the pressures of an extremely difficult time for me. From those who were patient with me on the phone to the gentlemen who delivered my clothing back to me, they were both professional and quite kind”
Linda M.
North Brunswick, nj
fire
“I was surprised at what you saved and that it didn’t have the smell of smoke, a smell I never want to smell again.”
Eric H.
Palmyra, nj
fire
“Your incredibly kind act of cleaning my daughter’s stuffed animals and blanket will never be forgotten. Those stuffed animals and her blanket were her most favorite possessions. When we had the fire in our apartment, our main concern was how to replace those animals- some of which we got at a specialty store in a mall a long time ago and didn’t even know how to retrace our steps to find it again. When our daughter opened the box that you so thoughtfully wrapped on Christmas day, you had given her the best present she could possibly have received. The smile on her face lit up the room and she spent the next hour kissing each of her stuffed animals, and she wouldn’t even put them down for the rest of the day. This fire has been such a tremendous ordeal for us and we have been worried about the impact that it would have on our daughter. It was especially heartbreaking when she wanted to go home last week, but we didn’t have a home to go to. However, now that she has her most favorite possessions, no matter where we go will feel like home to her. It has already made a huge difference.”
Jordana and Judd S.
Englewood, nj
fire
“On July 18, 1997, my house was struck by lightening and a fire resulted. As could be expected, there was substantial smoke and water damage to the contents. The clothes, linens, and bedding that could be salvaged were collected by employees of Fabric Renewal. My wife and I were impressed by the friendly nature and helpfulness of George and Jim Fenyohazi. The clothes that were designated as “immediate” were returned to us in a few days cleaned and “de-smoked.” The rest of our belongings were held until we were ready to either pick them up of have them delivered. In either case, the clothes were cleaned, pressed, and hung on hangers or folded and placed in plastic bags. Any rejects were returned to us. My wife and I were duly impressed with the friendly and courteous manner in which we were treated. Working with the Fenyohazi family made this ordeal a little bit easier to deal with. We both highly recommend that our insurance company uses fabric Renewal again.”
George H.
Mahwah, nj
water
“We had a major flood in the basement of our new home. We had only been in the house for six weeks. Needless to say, we still had some of our clothing in boxes. You and your company helped make a terrible day better by your prompt response and your professional manner of handling our clothing. The clothes were returned to us as promised, neatly packed and delivered on time. I always appreciate great service and you performed superbly.”
Lansing & Anita H.
Mine Hill, nj
water
“When a loss like this occurs, it is helpful to have people ready to help without long delays and complication.”
Barbara C.
Lebanon, nj
fire
“I had a really great experience with everyone I dealt with at Fabric Renewal, especially during such a stressful circumstance as my house flood. You and your team was the one smooth cog in the wheel I experienced during my ordeal. I’m very grateful.”
David K
West New York, nj
water
“You guys did an awesome job with our clothes. Not sure exactly how but my stuff looks like new…for real!! My expectations were that we would get our stuff back clean but not like this!!”
Ron S.
Lake Hopatcong, nj
water
“I must say that I am very impressed with the work done on the clothing and other fabric items that your company restored and/or attempted to restore on behalf of myself and family.”
Della M.
Irvington, nj
water
“The teams at Allan Industries, Peak Electronics, Fabric Renewal, and the Marriott Execustay staff all helped us get through our tragic event and made us feel we were not alone when we were completely bewildered by the whole experience.”
Harriet & Cesare S.
Maywood, nj
water
“I was very impressed with the service and care I received from the fabric renewal people. They arrived promptly, kept me updated on the status of my items and then set up a return visit to bring my items back, fully restored. They determined that one item, a custom made area rug, could not be restored and it was rejected, which was something they warned me about in advance when they first saw the condition of the rug. All in all, everyone I dealt with at Fabric Renewal was very professional and we are pleased with the overall outcome of our property.”
Stephanie G
Wayne, nj
water
“I’m telling all my New Jersey friends about your company. Thanks again for your services, you were a breath of fresh air in my water damaged house.”
Nancy A.
Somers, ny
water
“The clothes are so clean and they never looked this good!”
Joanne M.
Poughkeepsie, ny
water
“Everything came back like it was brand new. My clothes, bedding, shoes, everything smelled fresh.”
Toni Ann P
Hammonton, nj
fire
“My wedding dress looks beautiful…It hung in my closet for 21 years we had a flood in our basement and to my surprise the insurance company offered to clean my dress and it was a very nice treat after the horrible loss we took in our basement”
Jaqueline S
Essex Fells, nj
other
“We had a large rug that was soaked as a result of a water issue and the rug looks brand new. It was my mother’s rug and it looks fantastic.”
James J.
Berkeley Heights, nj
rugs
“Everything was pefect- You did a great job removing the water stains from my couch. Thanks for great work!”
Janet F.
Somers, ny
furniture
“Just to let you know that I was extremely impressed by the team you sent to my apt. to pick up clothes after my 26 hrs. of water damage. They showed up exactly when they promised and were professional every step of the way….courteous, efficient. They respectfully handled my belongings. When my items were returned on the date and exact time promised they were as good as new and beautifully presented by the same team. I would rate your service A+.”
Joan B.
Bronx, ny
water
“Thank you for your assistance with my mother’s water damage. The clothes were cleaned well and returned in an efficient manner.”
Joan R.
Livingston, nj
water
“The service was excellent. All my things came back with almost 100% good results with the cleaning. Everything was labeled properly and you were very prompt.”
Maria G.
Mahwah, nj
service
“When I walked into our home the morning after the fire, I was sure we had lost everything. There was nothing I could see that wasn’t dripping, frozen, or soot covered. Your team from Fabric Renewal came in and assured me that they would take everything and salvage anything they could. I was not optimistic. Within 48 hours, Tina from your office called to say that about 40 bags were ready to be returned to us. We were still living in a hotel, but our items were delivered, beautifully pressed and cleaned. I was amazed at what was returned. Once we secured a new home, the remaining salvaged items were returned. Again I was amazed to see my collection of hats, pocketbooks, and clothing. It was like Christmas, opening the boxes and bags and seeing some of my favorite items of clothing and accessories, sheets, towels, etc. Your team is professional, compassionate, and expert at what they do. We will never be able to thank you enough for giving us back a small piece of our identities. When you’ve lost so much, it’s the little things that matter. We will never forget what you did for us and will be forever grateful!”
Therese L.
Raritan, nj
other
Although belated, this thank you is no less heartfelt for you and your staff during our recent soot disaster in April. It was comforting to know that there was a company who specialized in this type of cleaning, bedding, drapes and personal clothing. Your staff is to be commended as everyone I dealt with was very patient, knowledgeable, efficient and understanding. Thank you for making a very stressful situation, a little less stressful.
Mary Ellen M.
Rockaway, nj
fire
“It is too often that people are quick to write a letter when they are dissatisfied with service or with the people they have to deal with, that I felt it very important to let you know that your staff should be commended on their service and professionalism. They have made my trauma a little more bearable to live with.”
Nancy S.
Bridgewater, nj
service
Just wanted to thank you for the beautiful cleaning job you did for us after the smoke damage to our home. The draperies, curtains and throws look great.
Joan & Bob P.
Paramus, nj
fire
“Thank you so very much to your company! We had a large problem of mold and water damage in our basement. Your company alongside ServePro did such a great job with handling our damaged belongings. Thanks again a job well done! Your service was superior!”
Maritza A.
Northvale, nj
fire
“The two gentlemen who picked up our clothes after our apartment was flooded were very helpful and considerate in removing all of our wet clothes. Also, your office staff we very helpful when we had to come to your place to get some clothes that we needed for both a funeral and a wedding. We cannot thank you enough for the excellent care you provided in getting our clothes cleaned.”
Sheila & Art S.
Little Ferry, nj
water
“I recently had a bad leak in the ceiling of the media room in my home. The area rug for the room became wet/stained from the water. My husband and I had the good fortune of having your company clean the carpet. From the moment you were called to the time of the re-installation your crew was courteous, professional and very prompt in resolving my issue. The carpet looks great and my husband and I were very happy with the results.”
Kim Richard C.
Franklin Lakes, nj
water
“My sincere thanks to you and your employees for the excellent service and TLC (tender loving care) provided in the preservation and restoration of my furniture, Roman shades, Oriental rugs, clothes, and miscellaneous belongings.”
Faith W.
Midland Park, nj
furniture
“My husband and I were very pleased with your work on our drapes which had been stained by a leak from our roof. After your work, they look as good as new.”
Ronda G.
Tenafly, nj
window
With constant telephone contact, they truly showed me how serious they take their business and “do” what they “say” and mean it. I would highly recommend their company for any other fire related incident where laundering and dry cleaning is needed. My wife and I couldn’t be more pleased.
Chuck & Camille
Old Bridge, nj
fire
“Rug looks as good or better than it did before the flood.”
Susan P.
New York, ny
rugs
I don’t wish a catastrophic fire upon even my worst enemies, but if anyone is ever to suffer a similar fate, I can only hope they have people like you to help them through these roughest of times.
Gary W.
Fairlawn, nj
fire
“I think you did a fabulous job. I was so overwhelmed with the leak but you came in and allayed my fears and helped me plan what and how my clothes and other items should be stored while I went through renovation. In addition you were incredibly responsive, when I needed my clothes. Taking pictures of everything helped too, because I could find them when I needed them. My clothes, shoes, linens and accessories came back in perfect condition. I give you an A+.”
Lily S.
New York, manhattan
water
Unfortunately, on the afternoon of February 1, my house sustained a severe fire damage. Thankfully, my insurance company secured you for the restoration process of my possessions, what a job… I do hope that I never need your services again but I will make sure to recommend you if I ever hear of anyone that does! Thank you again.
Donna E.
Highland Lakes, nj
fire
“You guys are great! My clothing, rugs and curtains are now fresh & clean. The kindness and compassion that you and your entire team showed me are as appreciated as your cleaning skills! You stepped in at a really lousy time when my apartment and life were turned upside down by a flood, and you all helped to make the process a lot more pleasant and a whole lot easier.”
Margo S.
Fort Lee, nj
water
“I can not say enough good things about your staff and your company. I had never been a victim of a disaster. Seeing five feet of water in my home of 7 years old was devastating. Then I thought, no need to panic, I have Deluxe Cleaners in Clifton where I have been a loyal customer since 1970. When DeLuxe informed me that they did not handle damaged clothing, I though I reached the end of my rope, but they told me about your company and they had recommended other customers who all had success. We began our trip up to Bloomingdale around 3:00 PM and a early winter ice storm began that evening, so traffic was coming to a halt. We arrived 5:00 PM and your staff took us around the back and calmed us down, brought out large plastic barrels and began to empty our rental car. I was trying to help, but they assured me they do this all the time. Your company saved the day! I will be forever grateful and I have told many family and friends my tale about Fabric Renewal. As I was leaving, the factory the day I visited, I thanked all of your employees for all their help in restoring my clothing. They were very touched.”
Dr. Maureen J.
Ortley Beach, nj
water
“The service I received was outstanding. From my initial phone contact to the day my belongings were dropped off, I experienced nothing but friendly and quality service. Your service was the bright spot in what truly was a devastating experience. Our house was heavily damaged during super storm sandy and my clothing and other belongings were buried in sheetrock and tree branches. Your company came to my rescue and retrieved these items, cleaned them and folded them and returned them to me when I needed them. You were patient and kind. Thank you very much for your wonderful service. It’s nice to know that there are companies that take such pride in there service.”
Susan R.
Kenilworth, nj
water
“The kindness in demeanor was touching since the loss we went through was raw and even we weren’t able to comprehend the work that was ahead of us both physically and mentally. So to have people like yourselves who were decent, kind, and helpful, was a blessing. It made the accident that much more bearable to handle. Your whole team from everyone on the phone to everyone on the field was very professional, courteous and well mannered, which was a huge factor in building trust since you guys were basically taking our belongings away. It made us confident that we were being taken care of. All the things that came back were in we know treated well, despite their condition or value. The blinds still smell nice, the clothes we thought of donating are being happily accepted. You never said no to any help I asked for whether it was putting up the curtains or treating the sofa. You went out of your way to accommodate us. The attention to detail whether it was clothes or furniture or blinds was fantastic. The order and organization was commendable too. From taking care to make sure the floors were covered to steam ironing out the blinds or knowing which box of contents went to which rooms, all this made it that much more easier for us to just get back to our home and pick up where we left off.”
Nithasha & Said R.
Muttontown, ny
service
“We used Fabric Renewals after we had water damage in our apartment. They cleaned our couch and oriental rug and did a great job on both. The delivery team was fantastic to work with and helped put our apartment back together after returning the rug.”
Kate and Chad W
New York, manhattan
rugs
“You were expert in dealing with damaged rugs and window treatments, and with lots of our clothing that had been soiled and drenched from the damage to our house. And we have come to admire Fabric Renewal for your friendly service and timely and reliable scheduling, as much as for your expertise. We occasionally worried whether all our window treatments would find their way back to the appropriate windows, and be properly hung once our house was restored. We now know that such concerns were needless. Jim, Emanuel and Orlando demonstrated lots of expertise, knowledge and care in re-hanging our many drapes, curtains, and blinds. We’re feeling very much at home again, and the Fabric Renewal team has been a very important part of our settling in process. Dave, your folks at Fabric Renewal are a first-class organization. We are very grateful for all your help.”
William F. M.
Ridgewood, nj
window
“I cannot express to you how easy you have made the past two months for me. You have treated me with the utmost respect, professionalism and attention to detail.”
Gary W.
Fairlawn, nj
service
“We just wanted to say thank you so much for being very patient and helpful. When you first arrived with our clothes and shoes neatly wrapped and clean, it was like having a Christmas present in July. We were very pleased with your service. All your employees were polite, helpful and professional”
David & Diana D.
East Rutherford, nj
service
“Jim Fenyohazi and his Mother and Father could not have been more helpful, courteous and compassionate.”
Ralph L.
Fairlawn, nj
service
“We never knew a company like yours existed.”
Andrew & Heather C.
Nutley, nj
service
“Excellent service! Every care was taken with respect to our possessions.”
David C.
Middletown, nj
service
“It was a time of incredible stress for my husband and myself and your ability to not only take charge but to buffer a difficult time with kindness and understanding was so appreciated.”
Natalie R.
Guttenberg, nj
service
“The dry cleaning was flawless. Family and friends made positive remarks about the cleanliness of our clothing, especially sheets and towels. The B. family would like to thank you for your great service.”
Donald and Shelly B.
Willingboro, nj
service
“After such a traumatic experience, please know that your company’s efforts and professionalism are greatly appreciated. You gave me one less thing to worry about at a very bad time.”
Cecile G.
Bridgewater, nj
service
“Needless to say, we are completely happy with your services and would recommend your company to anyone we meet. I would even shout it from the rooftops for you if that would bring in more business.”
Tom and Deanne R.
Ridgewood, nj
service
“Everything that has been returned to us has exceeded out expectations. Clean and fresh and pressed nicer than they were before the emergency. You guys have really helped make this process smooth and stress free.”
James W.
Belvidere, nj
service
“I would like to take this moment to thank everyone in your company for the great service me and my family received from you guys…”
The Abreu family
Nutley, nj
service
“On July 18, 1997, my house was struck by lightening and a fire resulted. As could be expected, there was substantial smoke and water damage to the contents. The clothes, linens, and bedding that could be salvaged were collected by employees of Fabric Renewal. My wife and I were impressed by the friendly nature and helpfulness of George and Jim Fenyohazi. The clothes that were designated as “immediate” were returned to us in a few days cleaned and “de-smoked.” The rest of our belongings were held until we were ready to either pick them up of have them delivered. In either case, the clothes were cleaned, pressed, and hung on hangers or folded and placed in plastic bags. Any rejects were returned to us. My wife and I were duly impressed with the friendly and courteous manner in which we were treated. Working with the Fenyohazi family made this ordeal a little bit easier to deal with. We both highly recommend that our insurance company uses fabric Renewal again.”
George H.
Mahwah, nj
fire
“In the midst of dealing with the fire’s aftermath, it was wonderful to have a cleaning company that was so prompt, professional and understanding, and also good at what they do! Thanks again to everyone there for easing the discomforts and frustrations of dealing with a fire.”
Jill G. and Patrick M.
Brooklyn, ny
fire
“I could not be happier with my experience with this company. From pickup to delivery, everything went smoothly and the results were impressive. After everything was clean, it was stored for us. They made it clear that if we need items we could come by with some advance notice and pickup anything we needed. They accommodated us to where the were stored and allowed us to select what we needed. They then assisted us with any loading necessary. During these trips, I was able to see how the clothes were stored. The storage area was clean, neat and well organized. Clothing was properly segregated as well. An added pleasure was how well they did with the stuffed animals for the children. They were extremely pleased to get all their animals back like new—even ones with white fur.”
Mark H.
Sparta, nj
fire
“I wish to recommend Fabric Renewal for the excellent work they performed on our clothes, bags and shoes. Our house was badly damaged by a fire and most of our possessions appeared to be totaled. Thanks to the dedicated staff at fabric renewal, most of our clothes were able to be cleaned and restored. We were treated with compassion and care throughout our ordeal. We were able to visit the warehouse and sort through our clothes. Upon delivery, the clothes were cleaned, pressed and hung with such precision. The staff in the office and drivers were extremely professional and thoughtful. I would strongly recommend their service to anyone who has had a fire damage. They have done an outstanding job with our belongings.”
Brian and Francesca M.
Ridgewood, nj
fire
“Clothing in closets, linens, drapes, curtains, ad carpeting were soiled to varying degrees by the soot and smoke. Your firm was contacted by our insurance company and you promptly made arrangements to pick up every item that needed care and cleaning. When we finally moved back into their homes after Christmas, we arranged a delivery date. I could not believe how wonderful everything looked. My cloth napkins and tablecloths were pressed and hung neatly on hangers. They have never looked so good! The special items were restored as if they had never been covered in soot. All of our clothing, carpets, draperies, and other items are in better shape then they were before the fire.”
Jenny C.
Westfield, nj
fire
“I would like to let you know how pleased my family and I are for the wonderful care you took with our clothes after the fire that destroyed our home… You performed miracles – my 31 year old wedding dress came back absolutely white and fresh and looking brand new, and my husband’s Navy uniforms that are older than my wedding dress, look like they did when he packed them up. It’s important to clean our everyday things and get us back to some sense of normal, but preserving memories is priceless.”
Brian & Mary Francis R.
Somerset, nj
fire
“I am writing to thank you for the prompt, courteous and professional manner in which you handled all our cleaning needs. After we incurred smoke damage in our home on Super Bowl Sunday, we weren’t sure how everything would get cleaned and how long it would take. We were amazed when your company showed up the next day and removed all our pleated shades, custom draperies, bedding, clothes and even any of the other items that needed to be cleaned. The entire house (five bedrooms) was totally put back together in less then two weeks and the drapes look absolutely perfect. Once again, thank you, it was a pleasure working with your company and I would highly recommend Fabric Renewal to anyone.”
Kerry L.
Providence, nj
fire
“Thank you for cleaning our clothes this helps my wife and me in our struggle to recover from the fire in our house.”
LaMont & Anita M.
East Orange, nj
fire
“I was mentally prepared to accept that perhaps my items closest to the fire source would not be able to be salvaged. I was so grateful that not only was the majority of my property salvaged but was immaculately cleaned, pressed and hung on hangars. When my belongings were returned, they were carefully arranged in my closets and only two small bags of clothing were returned that could not be salvaged. My collection of silk scarves which belonged to my grandmother were beautifully cleaned as well as all of my belongings.”
Cecile G.
Bridgewater, nj
fire
“My husband just wore one of the suits you cleaned and you would never be able to tell that it was smoke damaged from a fire in any way.”
Tom and Deanne R.
Ridgewood, nj
fire
“I have to say that I was extremely impressed with the level of service and care that was taken in cleaning all of my clothes, sheets, pillows, rugs, curtains…and on and on. It was probably the best service and support I received during the whole 8-month fire ordeal. Thanks Fabric Renewal!”
Laura S.
New York, manhattan
fire
“We received the clothing that was picked up to be cleaned after our fire of December 3rd, and we want to thank you for an excellent job. We were surprised that all the items that were picked up came back in such good condition.”
Jeff and Joyce K.
Bordentown, nj
fire
“The ordeal that I had to go through from the fire in my home was one a great distress. Out of all the processes i had to go through the one that was the best by far is the one with Cleaning and Drapery. They were extremely polite in helpful in every part of the process i had to go through. Never for a moment did I ever have to worry about anything because you all took care of my family and I needs.”
Cathy H.
Elmwood Park, nj
fire
“When a loss like this occurs, it is helpful to have people ready to help without long delays and complication.”
Barbara C.
Lebanon, nj
fire
“I am glad our nightmare has ended, but I feel lucky to have met such kind people along this unfortunate journey of ours. No one ever wants to have a fire, but it is reassuring to know that there are people out there like Fabric Renewal”
Julie and Stephen C.
Wayne, nj
fire
“While I hope I NEVER require this type of service again, I will say without hesitation¸—I would work with your company anytime.”
Carol W.
Ocean Grove, nj
fire
“I am very grateful to the firm of Fabric Renewal for your help in making a nightmare situation bearable. The representatives that collected and inventoried the garments said he had not seen a worse case so our expectations of recovery were not high. The majority of the items came through well, no doubt thanks to your professional expertise. Chubb did well by us in sending top professionals to see us through.”
Carole S.
Long Valley, nj
fire
“You guys did an awesome job with our clothes. Not sure exactly how but my stuff looks like new…for real!! My expectations were that we would get our stuff back clean but not like this!!”
Ron S.
Lake Hopatcong, nj
fire
“You were able to take some extremely sentimental items out of our smoky house and restore them to be as good as new. These items, such as the outfits my children wore home from the hospital when they were born truly could not have been replaced! You helped us salvage some things with wonderful memories from our destroyed home & we will forever be thankful.”
Robin R.
Great Meadows, nj
fire
“I must say that I am very impressed with the work done on the clothing and other fabric items that your company restored and/or attempted to restore on behalf of myself and family.”
Della M.
Irvington, nj
fire
“The teams at Allan Industries, Peak Electronics, Fabric Renewal, and the Marriott Executstay staff all helped us get through our tragic event and made us feel we were not alone when we were completely bewildered by the whole experience.”
Harriet & Cesare S.
Maywood, nj
fire
“I am amazed that you were able to get the smoke smell out, etc. Only a few items, including some stuffed animals, were rejected. However, even most of those items seemed perfect to me. So apparently you have high quality control standards.”
Iris H.
Hillsborough, nj
fire
“I was very impressed with the service and care I received from the fabric renewal people. They arrived promptly, kept me updated on the status of my items and then set up a return visit to bring my items back, fully restored. They determined that one item, a custom made area rug, could not be restored and it was rejected, which was something they warned me about in advance when they first saw the condition of the rug. All in all, everyone I dealt with at Fabric Renewal was very professional and we are pleased with the overall outcome of our property.”
Stephanie G.
Wayne, nj
fire
“The clothes are so clean and they never looked this good!”
Joanne M.
Poughkeepsie, ny
fire
“Everything came back like it was brand new. My clothes, bedding, shoes, everything smelled fresh.”
Toni Ann P.
Hammonton, nj
fire
