How We Are Different
What makes Fabric Renewal different from the others in our market is our fundamental belief that our business is more than a business; it is an opportunity to help families recover from their personal catastrophe. It is this belief that drives us to provide industry leading quality and customer service. It is this belief that guides our decision making all day and every day. We continuously invest in our employees and the latest technology so that we can provide the families we are helping with increasingly better, faster and customized service.
We know that fabric restoration is an art form. It is not something you can do part of the time or learn from joining a franchise. We are the only 100% restoration dry cleaning company in our market and we are widely regarded as the best in the business. The other companies in our area are either national franchises or local dry cleaners that treat you possessions as “bulk” cleaning orders. While they tend to invest in salespeople, we tend to invest in quality. Unlike the others, we thoroughly inspect every item before and after cleaning to make sure it meets our exacting standards and every item is getting the attention it deserves. We developed an amazing bar-code, inventory control system that tracks every item through every step of the process so you always know where your items are. We leave nothing to chance.
At Fabric Renewal, we take the time to know our customers and their textiles so that we can meet their specific needs. We do not apply a one-size-fits-all approach and we know that what makes us special is our attention to detail and our commitment to always doing the right things.
